IT Business Analyst

Founded in 1990, the Cargo Services Group is a leading integrated logistics service provider and international freight forwarder headquartered in Hong Kong with offices globally in places like China, the UK, Australia, Singapore, South Africa, Italy, Poland, the Netherlands and Dubai. Over the years, together with an extensive network of agents, we have established our presence in over 80 countries. In China and Hong Kong operation, we have a staff force of over 6000 staff. To cope with our continual expansion, we are looking for capable, pro-active and organized individuals to lead our organization into the future.


Currently, we are looking for capable candidates in the following role:


IT Business Analyst

To be the partner with business users, service providers, systems analysts, developers, and engineers to gather requirements and develop solutions. Analysis and translates business, customer, and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives. Provides technical guidance and leadership across multiple IT service areas and may be called upon to lead cross functional technical teams to resolve critical, time-sensitive issues.

Job duties:

  • Define and document the scope and business requirements including assumptions, constraints, risks and issues
  • Work with core business user group to establish the functional specifications and baseline the functional requirements after user review
  • Creation, peer review and grooming of user stories based on business and functional requirements
  • Creation of user guides and implementation guides
  • Perform GAP analysis; conduct Joint-Application Design sessions to acquire business requirements from stakeholders and to quantify feasibility; Document Use Cases, Activity Diagrams, and Sequence Diagrams using UML tools
  • Work with developers, testers, and end users to create effective and complete documentation
  • Act as a liaison between Development team, Test team and Business Users and actively participate in UAT


  • Bachelor degree in Computer Science or related discipline
  • At least 5 years relevant IT experience
  • At least 3 years work experience in business/system analyst role
  • Strong understanding and hands-on experience with Agile software development methodologies
  • Experience in third party logistics or supply chain related preferred
  • Knowledge of SQL, or other programming language will be advantages
  • Good analytical skills
  • Able to work independently and deal with tight project schedule
  • Good spoken and written English, and Chinese Mandarin is a plus
  • Willingness to work occasionally outside of normal business hours.
  • Candidate with less experience will be considered as Associate Business Analyst


Attractive remuneration package and excellent career development opportunities will be offered to the right candidates. For Interested parties, please apply with a detailed resume stating present and expected salary to You are welcome to visit our website at


Personal data collected will be used for recruitment purposes only and kept confidential.    

Cargo Service Far East Ltd.© 2021